Resolved

BetterMe Trial Membership Scam

3,212

I initially opted for a one-time trial membership with BetterMe, but to my dismay, I discovered recurring monthly charges on my account without my explicit consent or knowledge. Despite reaching out to customer service, their assistance has been utterly unhelpful. I'm deeply disappointed by this deceptive practice and hope that my complaint prompts immediate improvements in BetterMe's service. I demand a swift and complete refund to rectify this situation. Your cooperation in resolving this matter promptly is greatly appreciated.

February 28, 2024 5:23 PM (20 days after complaint)

Hello! We are sorry to hear about your experience. Please reach us and provide us with a screenshot or id of your review, or provide us with the 7-digit id of your request if you have already contacted us, and we'll do our best to give you the most effective solution to your concern. Kind regards, Team Betterme

Comments

Similar Complaints