I initially opted for a one-time trial membership with BetterMe, but to my dismay, I discovered recurring monthly charges on my account without my explicit consent or knowledge. Despite reaching out to customer service, their assistance has been utterly unhelpful. I'm deeply disappointed by this deceptive practice and hope that my complaint prompts immediate improvements in BetterMe's service. I demand a swift and complete refund to rectify this situation. Your cooperation in resolving this matter promptly is greatly appreciated.
I subscribed to BetterMe for a one-week trial, but without my consent, an additional monthly fee was deducted from my account. I did not authorize this charge, and now I am unable to cancel my account through their platform. This is unacceptable, and I demand an immediate refund for the unauthorize...
I initially signed up for a one-month trial with BetterMe, thinking it was a simple, short-term commitment. But to my shock, I recently discovered that they’ve been deducting money from my account every month without my knowledge or consent. And this month, it got even worse—they charged me three ti...
I expected a one-time trial membership, but I'm now being charged monthly without my knowledge or consent. Customer service has been very unhelpful. I hope my complaint leads to improvements in your service.
Although I purchased a one-month subscription to BetterMe, my account has been continuously charged beyond the initial period. I am requesting the immediate cancellation of my subscription and a full refund of the unauthorized charges. If this issue is not resolved, I will pursue legal action. It is...
I subscribed to BetterMe and canceled my membership before the first month even ended to avoid auto-renewal. However, despite canceling, they continue to charge my card every month without my consent. I never authorized these charges, and I am extremely frustrated that my card is being billed witho...
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