I initially opted for a one-time trial membership with BetterMe, but to my dismay, I discovered recurring monthly charges on my account without my explicit consent or knowledge. Despite reaching out to customer service, their assistance has been utterly unhelpful. I'm deeply disappointed by this deceptive practice and hope that my complaint prompts immediate improvements in BetterMe's service. I demand a swift and complete refund to rectify this situation. Your cooperation in resolving this matter promptly is greatly appreciated.
I expected a one-time trial membership, but I'm now being charged monthly without my knowledge or consent. Customer service has been very unhelpful. I hope my complaint leads to improvements in your service.
Comments