BetterMe Deducted Money From My Account

Umut
July 29, 2023 1:09 PM1,004

on July 29, 2023, I noticed something fishy going on with my bank account. Money was taken out of it, and your company's name just showed up. I didn't even know I was signed up for anything, let alone a membership with your company. I was totally caught off guard when I saw that transaction. need to clear things up and of course, get my money back, I didn't want to continue any membership, and now I see this charge? you can reach me at harb********[email protected]. Just drop me an email, and let's sort this out together. I'm sure it's just a misunderstanding, and I'd really appreciate your help in resolving this as soon as possible. Thanks a bunch, and looking forward to getting this all sorted out. Have a great one!

1 Support
March 1, 2024 2:39 PM (7 months after complaint)

Hello! Please note that we do not have direct access to your personal details as well as billing details. Only users can submit their purchases. Please reach us. We will show you all these details and provide you with a solution. If you have already reached us before, please provide us with the 7-digit ID number of your email in reply to this review. This way, we will find all your previous requests and get back to you with a reply soon. Kind regards, team BetterMe

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