5
Resolved

BetterMe App Ruining My Phone! Freezes, Overheating

Cracked
Cracked
BetterMe
April 24, 2024 6:58 PM1,157

I was hoping for the best when I installed the BetterMe app, but it's wrecking my phone. On multiple occasions, the app has caused my phone to abruptly shut down or get extremely hot. As a result, the phone starts to shut down unexpectedly and restarting it becomes a real chore.

Though I like the idea of BetterMe, I can't use the program right now because of these major performance problems.

BetterMe
April 25, 2024 12:36 PM (17 hours after complaint)

Hello! Thank you for letting us know about that. Unfortunately, we could not locate your plan under the email address you provided us here. Please contact us so that we can have a closer look at this issue and find a proper solution for you. Kind regards, Team BetterMe

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