BetterMe Causes Freezing and Overheating

Rhulani
Rhulani
BetterMe
May 3, 2024 1:09 PM979

Hey there, I've installed this app, but I'm facing a lot of challenges. The app often leads to my phone freezing and overheating. Once that's done, it shuts down and I struggle to get it up and running again. Can someone please give me an update on the current situation? I really like the idea behind the app.

Progress

May 3, 2024 12:50 PM

I just wanted to share my experience with BetterMe. I totally get where you're coming from—it's such a game-changer when it comes to personal growth. I've seen some significant improvements in my habits and overall well-being since I started using it.

However, I've also had some struggles with technical issues like you mentioned. It's frustrating when the app freezes and overheats my phone, leading to unexpected shutdowns. I've reached out to their support team about it, but haven't heard back yet.

May 10, 2024 12:00 PM (6 days after complaint)

Hello! Thank you for letting us know about that. We apologize if your email remained without a reply. Please contact us so that we can have a closer look at this issue and find a proper solution for you. Kind regards, Team BetterMe

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