On September 18, 2024, around 03:00, I deposited ₺1,000 into my Bets10 account. However, the money never appeared in my balance. Shortly after, I was told that I needed to deposit an additional ₺4,000. When I refused and asked for a refund of my ₺1,000, my account was completely banned, and I can no longer log in.
I have the official bank receipt as proof of payment. When I contacted Bets10 customer support, they told me that in order to reopen my account, I would need to deposit even more money. This is completely unacceptable and feels like a deliberate attempt to exploit customers.
I am requesting that Bets10 refund my ₺1,000 deposit immediately and reinstate my account access. Customers should not be forced to deposit extra money just to access their own funds.
On August 12, 2024, at 23:42, I deposited ₺1,000 into my Bets10 account via bank transfer. However, the deposited amount never appeared in my balance. When I contacted customer support, I was told that my money was being held in a “pool” because it was below the required bonus limit. I made it very ...
On December 26, 2024, I deposited a minimum amount of 300₺ into my Bets10 account, but the funds never appeared in my balance. When I tried reaching out to their live support for assistance, I received no immediate response. It took two full days before I got an answer, and the reply was completely ...
On 06.12.2025 at around 00:30, I made several deposits to my Bets10 account with the username “yakupt***” via bank transfer. First, I deposited ₺437, then I was told that I needed to deposit an additional ₺2,563 to complete it to ₺3,000, and later I was asked to deposit another ₺3,000 so that I coul...
I deposited a total of ₺6,070 into my Bets10 account today, but my account is still not being activated. Despite having money in my account, I cannot use it or access my balance. When I contacted Bets10 via live support, I was told that my account would only be activated if I deposited an additional...
On August 24, 2025, while my account was active on the Bets10 live betting platform, I deposited a total of ₺12,000 via Garanti Bank. Right after completing the payment, I found myself locked out of my account, and shortly after, my account was deleted without any explanation. When I attempted to c...