I Completed Wagering on Bets10 But Crypto Withdrawal Delayed Despite Documents

I deposited money on Bets10, encouraged by the platform’s bonuses, and successfully completed the required wagering conditions. I then chose to withdraw my funds via cryptocurrency, but was unexpectedly asked to submit documents for crypto approval—even though this was never clearly stated beforehand.

I provided all the documents exactly as requested, yet the process has been deliberately delayed. Every attempt to reach support has been frustrating. The live chat agents don’t speak Turkish, and I receive only automated responses, offering no real help or updates about my withdrawal.

This treatment has caused unnecessary stress and made me lose trust in the platform. I demand my crypto withdrawal be processed immediately and the approval system be made transparent for all users.