I am disappointed with Bets10 due to an issue that occurred during a live bet I placed on the Costa Rica league match between Alajuelense and Herediano at 03:35. The site showed only one match available, and I followed the game live. I placed my bet on the away team to score, and when the goal came, I expected my winnings to be credited.
However, when I checked my account, it showed that the bet was placed on a completely different match that I never selected. This is unacceptable as the site only displayed one match at the time. I have provided evidence of this discrepancy. I demand Bets10 correct this mistake and credit my winnings immediately. Such actions damage trust, and I expect an urgent resolution.
I’m beyond frustrated with Bets10. I placed a bet on a match that clearly won, but the system wrongly marked it as a loss. Despite this clear error, the support team has been completely unhelpful. They don’t respond properly, offer no solutions, and act like it’s not their responsibility. This make...
I placed several bets on eFootball events through the Bets10 platform, and what happened next was completely absurd. Before the matches even started, my betting slips were automatically marked as lost. No match result, no explanation—just a vanished bet with no clarity. It’s not about the money; I ...
I placed a three-match bet on Bets10, and two matches won, leaving just one game remaining. However, my bet slip suddenly disappeared from the bet history, even though it should still be an open bet. Additionally, my account balance dropped to zero, even though there was still money left in it. It’...
I am extremely frustrated with my recent experience on Bets10. I deposited money into my account, but despite more than a day passing, the funds have neither been credited to my balance nor refunded to my bank account. Throughout this entire period, the support team has done nothing but stall me wit...