Betpark Reduced My 13,000 TL Balance To 500 TL Despite No Bonus Limits

Betpark told me that the bonus I received had no withdrawal limits or conditions. With that bonus, my balance reached 13,000 TL. However, when I tried to withdraw, my balance was reduced to 500 TL, and I was told I could only withdraw a maximum of 500 TL.

Their own live support team had previously confirmed that there were no limits, which is why I spent so much time and effort playing.

My username is Ali07141. I demand that my full balance be paid out as promised and that this unfair restriction be removed.