Betpark Refused to Pay Bonus Winnings by Changing Rules Instantly

On October 5, 2025, I made a ₺10,000 withdrawal request on the Betpark platform after earning winnings. However, the site suddenly changed its rules in real-time and placed a limit on my account, preventing the withdrawal. As a result, my winnings were not paid out. My username is Caglar6534.

My winnings were earned under a bonus promotion. I’ve deposited money on this site over 100 times in the past, and most of those sessions ended in losses. This was the first time I actually won, but when I contacted customer support, I spoke with four different representatives, each giving inconsistent and contradictory explanations. They made various excuses to avoid paying my winnings — at one point even claiming that I had never made a deposit, despite the fact that I provided proof of payment and transaction records. Still, no proper resolution was offered.

My account is currently active, with no restrictions or bans. I have never experienced such an issue before, and it’s telling that the first time I actually win, something like this happens. I had heard similar complaints about this site before, and now I see that those reports were accurate — whenever a player wins, they find a reason to seize the balance, regardless of whether the funds came from a bonus or not.

I demand that my ₺10,000 winnings be fully paid out and that Betpark stop withholding users’ legitimate earnings through arbitrary rule changes.