If Betpanda support ignored you for days about frozen withdrawals and you want to force a response;
Check the withdrawal status first;
• Log in → Withdrawals / Transaction History
• Note:
– Withdrawal amount
– Date requested
– Status (Pending / Processing / On hold)
• Screenshot the status
Confirm processing times;
• Crypto: minutes–hours (depending on network)
• Bank/card: can take several business days
• Some withdrawals are delayed for security/AML review
Send a formal follow-up message;
• Clearly state:
– Your withdrawal has been frozen for X days
– You have not received any response
• Include:
– Username/email
– Withdrawal amount
– Request date
– Screenshot of status
– Previous ticket number
• Ask them to:
– Confirm the exact reason for the freeze
– Provide a clear timeframe
– Release the funds immediately
If they still ignore you;
Share your concerns or file a complaint on Xolvie to connect with others and find support.