I ordered item number 40179499071 (jumpsuit) from Bershka, and it has been 11 days, but I still haven't received it. I even paid extra for next-day delivery to ensure it arrived the day after placing the order, but it still shows as "preparing" and hasn't even been shipped yet. This is incredibly irresponsible for a well-known brand like yours. Even with standard shipping, you claim delivery within 2-4 business days, but I paid extra, and it's been 11 days with no package in sight. If my order continues to be delayed and remains in the "preparing" stage despite my complaint, I will initiate legal action. Please take this matter seriously and resolve it promptly. I expect a swift resolution and proper compensation for the delay and inconvenience caused.
Bershka order (tracking number: 40135194911), which supposedly got delivered on Sunday. The tracking information indicates that the item was delivered, but I have not received any package. The status says 'delivered,' but there's been no sign of the delivery. This discrepancy is so unexpected on my ...
I placed an order with Bershka (order number 40262902146) online, and it has been 9 days without any progress. My order is still showing as "preparing," and it hasn’t even been shipped yet. I’m extremely disappointed with how slow the process is for such a large company. This kind of delay makes me ...
I placed an order for 9 items through the Bershka mobile app on January 14, 2025. The estimated delivery date was between January 15 and January 27, yet my order has been stuck in the “preparing in warehouse” status ever since. I made a large purchase, and I do not want to be left without my items....
I placed an order with Bershka (order number 40185343759) three weeks ago, and it still hasn’t arrived. After reporting the issue, I contacted Hepsijet, who confirmed that my package was lost in transit. They informed me that Bershka must handle the situation by issuing a refund or sending a replace...
On March 23, 2025, I placed an order through the Bershka website with Order No: 40296288882. My order was split into two separate shipments in the system. Although Shipment 2/2 (Tracking No: 920346490) was delivered to me, Shipment 1/2 (Tracking No: 920346492) has still not been delivered. Today is ...
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