Bershka hasn't given my order to cargo yet and it's been about a week! I understand there was a special day of my country but except that, they had 4 days to give cargo. I even contacted customer service to ask for an update, but they just gave generic responses with no real explanation. Bershka never cares about cargo and they don't even do sth about care about cargos and fix these issues. This isn’t the first time I’ve faced delays with them, and it’s honestly starting to feel like a pattern. If they can’t handle online orders properly, they shouldn’t offer delivery at all.
I placed an order on Monday, March 6th and the app stated that the order would be delivered by Friday, March 10th at the latest. My order was shipped on Thursday, March 9th, but today is Tuesday, March 14th and my order still hasn't arrived. How can there be such a significant delay? I have been in ...
It has been more than a week since I placed an order with Bershka on January 5, and it still does not appear to have finished trading or been added to the cargo. It's been almost a week, and I still don't know why it hasn't been shipped yet, and I'm getting increasingly frustrated. I would appreciat...
On August 27, I placed an order with Bershka, paying extra for guaranteed same-day delivery. However, the package wasn’t delivered until the next day, August 28. Despite contacting Bershka’s customer service multiple times, they still haven’t refunded the shipping fee. The package wasn’t even dispat...
ordered something on their app on April 22, 2023, got the order number 40104699067, and my delivery came on April 25, 2023. Anyway, I had to return the stuff, so I dropped them off at Aras Kargo on April 27, 2023, the shipment got to Bershka on April 28, 2023, this is where things get tricky. I've ...
I canceled my order from Bershka, but they haven’t refunded my money. When I first contacted them, they told me to wait 14 days for the refund to be processed. I waited patiently, but nothing was refunded. When I reached out again, they claimed that my bank had blocked the transaction, but my bank c...
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