I recently purchased a second Bepanthol lip balm stick, expecting the same quality and moisturizing effect as the one I had nearly finished. However, to my surprise and frustration, the second product I received was nothing like the first one. The packaging looked different, and more importantly, th...
On April 7, 2025, I placed an order on Trendyol for Bepanthol facial cleansing gel and cream, clearly selecting Bepanthol as the seller. After the payment was processed, I received the invoice and noticed that the product was actually shipped by a company named Afilli Kozmetik, not Bepanthol. This i...
I recently purchased a Bepanthol Derma cream from a Migros Mion store, and I was genuinely shocked to find that it had no hygienic protective seal. How is it acceptable that such a sensitive skincare product, especially one that is quite expensive, comes without even a simple tamper-evident cap? Thi...
I recently purchased Bepanthol cream from Boyner, but when it arrived, I was shocked to see that the expiration date was 10/2024. On top of that, the box was severely damaged and torn, making it look like it had been sitting on a shelf for years. This is completely unacceptable from a well-known ret...
I purchased the Bepanthol Sensidaily 400ml cream, but the pump mechanism doesn’t work at all. Considering the high price of this product, this issue is unacceptable and creates unnecessary inconvenience. A defective pump makes it extremely difficult to use the product, which is frustrating for custo...
Hello, The Bepanthol Baby diaper rash prevention cream tube I use for my baby exploded from the side. It wasn't squeezed or pressed during transportation. I can't use it. The packaging of a product sold at such a high price shouldn't be of such poor quality. I can't use it, and the money I spent has...
