In 2017, I purchased a Beko (B6 Oak) dishwasher with the model number 7694410242 BM 4004. However, since the day of purchase, the dishwasher has been consistently leaving dishes dirty and wet. Despite numerous service visits, the problem remains unresolved. Only three service records are visible in the system, even though technicians have visited approximately ten times. During the last visit, the technician witnessed the dishwasher's inability to clean properly, leaving water spots and food stains on the dishes. The machine fails to wash effectively, especially on the upper rack. Despite having valid warranty coverage and requesting a replacement since the day of purchase, my request has been denied. If necessary, I am prepared to escalate the issue to Consumer Rights organizations. As a frustrated customer with three children, I have been enduring this ordeal for years, constantly dealing with service appointments and still left with the burden of hand-washing dishes. It is disheartening to see the lack of ownership and concern from both the service team and the company headquarters.
My Beko dishwasher is a nightmare, it not only causes physical harm to my dishes but also leaves scratches. Despite my repeated requests for an inspection of the appliance, the authorized service has yet to show up. They haven't even seen the damage, so how can they say there isn't a problem? I req...
I purchased a Beko BM6046BC dishwasher from the Piranlar store in Gebze, Kocaeli. From the very first day, the machine had problems washing the upper rack. I contacted the authorized service center, and the product was taken in for repair. While the upper rack issue was fixed, the door hinges were d...
I use the Beko BM 4044 4prg dishwasher. Or rather, I can't use it. The product was purchased on 08.09.2022, but I started using it only after 12 months. Initially, it cleaned my dishes well, but after 1-2 months, it stopped washing and drying the dishes properly. I called customer service multiple t...
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