Displeased with Beko Steam Iron
I told them how unhappy I was that the Beko steam iron couldn't do what it was supposed to do. Customer service sent me to their technical service, which told me the iron was working as it should. Then I asked for a return, but they said no because the time spent on the technical service visit would be added to the time it takes to return the item. Even though Beko's Instagram account has been contacted over and over, no solution has been found. Over the past two days, different people from the company have called me to talk about the same problem. There has been no support after the purchase, which has made me feel very frustrated and let down.
Dear Customer, First of all, we would like to thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us primarily. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Contact Center
