I told them how unhappy I was that the Beko steam iron couldn't do what it was supposed to do. Customer service sent me to their technical service, which told me the iron was working as it should. Then I asked for a return, but they said no because the time spent on the technical service visit would be added to the time it takes to return the item. Even though Beko's Instagram account has been contacted over and over, no solution has been found. Over the past two days, different people from the company have called me to talk about the same problem. There has been no support after the purchase, which has made me feel very frustrated and let down.
Last year, I bought a steam iron from Beko, and unfortunately, it has had to be sent for service three times in a relatively short period. Every time, the iron returned with fresh problems. Following a single service, the iron completely ceased to produce steam. They said it was because of limescale...
I’m completely dissatisfied with the Beko AC7030 air cooler I purchased today. I used it for just 3–4 hours, but instead of cooling the room, it significantly increased the heat and humidity, making it uncomfortable to stay inside and forcing me to open the doors. When I called customer service, the...
Two days ago, we bought a washing machine from Beko. Unfortunately, it doesn’t remove stains, the clothes don’t smell like fabric softener, and whites don’t come out clean. We contacted the store and technical service, and they came to inspect it. When we pointed out that the machine wasn't removing...
I purchased two products from Beko's official website, and despite emphasizing the urgency, it has been 11 days without delivery or any help from customer service. One of my items requires international delivery, and I chose Beko for its reputed reliability. However, their customer service is unhelp...
The CM 10120 model washing machine I bought from Beko 9 months ago has been causing issues with long washing times, damaging clothes, and failing to remove stains (like sweat or coffee stains). Initially, I raised concerns with the store where I purchased it, mentioning the extended washing duration...
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