Beko TV Screen Problem
I purchased a Beko television four months ago. Two months ago, I began experiencing issues with the screen's lighting. When I contacted their technical service about the malfunction, they responded rudely, stating that they couldn't assist. They showed no interest in repairing the product, which clearly suffered from poor quality and design flaws. It's frustrating to see a company that treats its customers this way, especially when it comes to quality management through technical service. There doesn't seem to be an engineer or expert available to address your concerns. I'm starting to doubt if this brand truly meets European standards.
Dear Customer, First of all, we would like to thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us primarily. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center
