I bought a Beko countertop stove, but the lighter isn't functioning. The service team examined it four times and assured me they would replace the defective part. Nonetheless, I’m not interested in a product that requires constant repairs. I had faith in the brand when I bought the product, and now I anticipate a replacement rather than ongoing repairs. The continuous repairs leave me feeling anxious, and I worry that the issue might come back. I’m not looking to pursue legal action; I just want a permanent resolution. I anticipated a higher level of reliability and customer service from a reputable brand such as Beko. I kindly ask that you prioritise customer satisfaction by addressing my replacement request and resolving this issue promptly. I would really appreciate it if my issue could be resolved.
I bought a built-in stove, and they opened it up 4 times. The lighter doesn't work. They said a part would arrive, but it hasn't. They apparently don't have it and wanted to use a substitute part. The warranty is going to expire, and the product hasn't been fixed for 3 months. I will apply to the court. This is not fitting for the Beko brand. The service is not interested. It has been opened 3 or 4 times. I want the product to be replaced. The screw holes have turned white, and I don't want to use it. I've lost my enthusiasm. Whoever is responsible, please take care of it.
Despite my request to change the inner cover of my Beko refrigerator, it was replaced instead. Subsequently, the cabinet began to emit steam, prompting four service visits. Unfortunately, the service failed to address the issue, and today, my refrigerator is flooded again. I have initiated a service...
I'm very upset and angry about the service I've gotten from Beko, a company I trusted when I bought both a TV and an oven from them. I bought a Beko TV in 2022 and have been waiting for it to arrive for more than three months. Despite numerous attempts to call their customer service, dealership, and...
My brand-new Beko appliances have been giving me a lot of trouble, and the company's customer service has been very disappointing. They've tried to install the appliances twice with different service teams, but each time they've caused more problems than they've solved. To put it mildly, it's been f...
I recently had a Beko refrigerator installed by the authorized service team, but as soon as they left, I noticed serious defects. The door seals were coming apart, and the LED light cover was broken. Given these issues, I immediately requested a return. It has now been 15 days, and both customer se...
I bought a Beko mid-size oven, and it was a complete failure. The oven was defective from every angle - front, back, edges bent, dents, and some parts damaged due to screws. The oven was scheduled for service, but the service team never arrived. They asked for photos, but there was no response from ...
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