BC.Game Withdrawal Amount Not Received

It’s been 6 days since I was supposed to receive my withdrawal, but the money still hasn’t arrived. Every time I reach out BC.Game support, I’m told that they’ve expedited the process to the merchant and that I should receive the funds soon—but nothing actually happens. There’s been no progress or update, and I’m left waiting without any clear explanation. For reference, my UID is 31393***, the order number is F-1835531477509505***, and the UPI order address is dannyd****@okaxis.