I’m stuck on BC.Game KYC—what should I do to verify?

If you’re stuck on BC.Game KYC, open your account’s Verification/KYC section and submit a valid government-issued ID plus the facial/selfie verification if requested.

Make sure your name and other personal details match your account, and use clear, unedited images with the entire document visible.

If verification keeps failing, check the exact rejection message before resubmitting. BC.Game says its KYC workflow can move certain cases to manual review, so repeated failures may require waiting for that review rather than repeatedly uploading documents.

If your KYC remains stuck, contact BC.Game through its official Help Center/live support and provide your account ID, the error message, and a screenshot of the verification status. Never send your password or 2FA code to someone claiming to be BC.Game support.

If support remains unresponsive, posting on Xolvie can help apply public pressure.