Bauhaus is trying every possible way not to take back the product I want to return. First, there was no communication. Then, we were told to contact the cargo company and wait for news. Now they are asking why I didn't deliver it to the cargo company.
We bought a garden furniture set from Bauhaus. I started the exchange process because one of the cockles of the product ...was defective. Two days later, the people who came to pick up the cargo said that they could not take the product because the packaging was not done. The fiasco started after that.
The item that was handed over to the shipping company for delivery on June 9 has still not been delivered after a full w...eek. Every day, the delivery date on the courier company's tracking page is updated, but the promised date is never honored. Despite our repeated calls, neither the shipping compan
I purchased a product from Bauhaus’ online store and completed the return process at their Kağıthane branch. After handi...ng over the item, the store asked me to send a photo of the return document via Bauhaus WhatsApp, which I promptly did. Weeks have passed, and I still haven’t received my refund.
I ordered a table from Bauhaus 22 days ago. Ten days later, they told me it wouldn't be delivered to my house. I made a ...record of the cancellation right away, thinking the process would be quick. I got a message later saying the table would come, which confused me because I had already canceled it.
I ordered two faucet taps and two shower systems from Bauhaus. They shipped them in two separate packages via Kolay Gels...in cargo. However, only one of the two packages was delivered to me. When I contacted the courier company, they initially told me the two packages had different delivery timelines.
