Bauhaus is trying every possible way not to take back the product I want to return. First, there was no communication. Then, we were told to contact the cargo company and wait for news. Now they are asking why I didn't deliver it to the cargo company.
We bought a garden furniture set from Bauhaus. I started the exchange process because one of the cockles of the product was defective. Two days later, the people who came to pick up the cargo said that they could not take the product because the packaging was not done. The fiasco started after that....
The item that was handed over to the shipping company for delivery on June 9 has still not been delivered after a full week. Every day, the delivery date on the courier company's tracking page is updated, but the promised date is never honored. Despite our repeated calls, neither the shipping compan...
I purchased a product from Bauhaus’ online store and completed the return process at their Kağıthane branch. After handing over the item, the store asked me to send a photo of the return document via Bauhaus WhatsApp, which I promptly did. Weeks have passed, and I still haven’t received my refund. ...
I bought several things from Bauhaus, but one of them was broken, so I wanted to send it back. I put in the order online and was told to fill out a return form. I filled out the form and sent it, but I never got the shipment confirmation number. Even though I called their WhatsApp support line after...
I ordered a table from Bauhaus 22 days ago. Ten days later, they told me it wouldn't be delivered to my house. I made a record of the cancellation right away, thinking the process would be quick. I got a message later saying the table would come, which confused me because I had already canceled it. ...
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