Bauhaus Telescopic Awning Broke After 2 Days — Requesting Full Replacement

On August 4, 2025, I purchased a rattan garden furniture set from the Bauhaus website under order number 8891137328. However, the wrong product was delivered to me; the size and shape of the item I received did not match my order at all. I reported the issue to the call center with photos, and altho...

I ordered the Bauhaus Folding Lounger in White and Blue on June 30 from the official website and received it on July 2. I used it only a few times—around 15–20 times total—exclusively at the beach and always handled it gently. I weigh 63 kg, and despite careful use, a critical internal part of the l...

Five days ago, I purchased a panel American door from the Bauhaus Kozyatağı branch (Order No: 01507494). After inspecting the product, I noticed that the internal mechanism of the lock cylinder is made of plastic material. This raises serious concerns for me regarding the security and durability of ...

On September 22, 2025, at 6:45 p.m., we flew from Basel to Antalya with Corendon Airlines. Upon arrival, we noticed that our Kraft Onyx NW stroller had been damaged — the locking mechanism was broken, and the front bar and handle leather were severely peeled and scratched. The stroller can no longer...

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I purchased an inflatable mattress from Bauhaus on November 12, 2024, but it deflated every four hours, making it unusable. I returned the mattress on November 18, 2024, requesting a refund for the defective product. However, despite following the return process and providing all necessary informati...