On March 2, 2026, I purchased packaged şekerpare and kalburabastı desserts from the Metro Grossmarket Ümraniye branch in Istanbul. Although I followed the preparation and usage instructions on the packaging exactly, the dessert syrup did not absorb into the products, and the desserts did not reach ...
On September 19, 2025, at around 15:00, we purchased two 800-gram packs of sliced frozen salmon (P.N: 200405119115, expiration date 06.11.2026) from İzmir Gaziemir Metro Market. We brought the products home in a cold chain carrying bag, about 10 minutes away, and stored them under proper conditions....
On September 6, 2025, I tried to enter the Metro Market branch in Bursa’s 23 Nisan Neighborhood with my Chihuahua, who was in a carrier box. However, I was denied entry at the store entrance, citing a related law. The staff’s attitude was not solution-oriented, and when I spoke with the store manage...
I bought an outdoor wooden furniture set from Metro Grossmarkt, Turkey, Istanbul on May 29, 2023. One leg of one of the chairs was broken, and I injured myself. When I inspected the furniture further, I realized that all the legs had deep cracks, some of them on the verge of breaking. I was surprise...
I bought a pair of Merrel trekking shoes from the Metro Market Büyükçekmece branch. Within a month, the shoes started to come apart at the seams, resulting in thread unraveling and visible leather damage on the side. I returned the shoes to Metro Market, where they assured me that they would thoroug...
I purchased a 12-volt 60-amp Inci brand car battery from Metro Grossmarket in Nilüfer, Bursa on September 4th, 2023. However, when I installed it in my car, the engine refused to start. I returned to the store to get a refund, but they told me that I couldn't get one without a service report. Why sh...
On 07.05.2023, I bought 1 kg of veal cubed meat from the Kartepe branch. When I came home and opened the package, the meat dated 27.04.2023 had a rotten smell and a purplish color. The next day I went to return the meat and this caused me an extra burden because I traveled from a distance of 30 km. ...
I've been buying Nescafe from Metro Gross Market to sell in my store, but the last time I went, I noticed something strange. The price of the individual sachets inside the box was the same as the price of the entire box. We buy in bulk from them because we are wholesalers, but we make no profit. We'...
Customers should be aware that Metro Market may not honor court rulings in disputes. I recently bought a refrigerator from Metro Market, but it soon broke down. I attempted to resolve the problem by contacting technical support, but to no avail. I then filed a complaint with Consumer Court, and the ...
