The screw connecting the left temple of the Ray-Ban glasses I purchased from Atasun Optik has been constantly loosening since the day I bought them. I repeatedly went to the store to have it tightened, and each time I was told it wouldn’t loosen again, yet the issue persisted. Eventually, the screw came out completely, and I had to send the glasses in for warranty service. However, they were returned to me with the claim that the issue was due to user error. Despite paying a high price for the glasses, I couldn’t use them properly and have been left disappointed and inconvenienced by the situation.
I purchased a Ray-Ban RB4147 model pair of glasses from Atasun Optik. Within at most one month of purchase, two separate spots on the frame became dull, and this issue has become a constant problem that does not go away. I was informed that my glasses had a 2-year warranty. To resolve the issue, I r...
My Ray-Ban sunglasses broke while I was wearing them, went to Atasun Optics to get them fixed under guarantee, somehow, and totally unlogical my warranty claim was denied and I don't know why. super upset, thinking it was going to be so easy, I was going to be proud of myself that I did a nice shopp...
A pair of Ray-Ban sunglasses I bought from Atasun have a noticeable flaw, and to be honest, the quality is below what I expect from Ray-Ban. Things can go wrong from time to time, and that's why excellent customer service is so important. Considering my past interactions with them, this is of utmost...
I recently bought a pair of Ray-Ban glasses from your store, hoping that the quality would live up to the brand's reputation. Regrettably, I was greatly let down. Even though the glasses were quite expensive, they ended up breaking before the warranty was up. When I brought them to your Gaziantep Ga...
Cracks occurred in the frames of my Rayban brand 4171 erika model glasses, which I bought from Elazığ Elysium AVM Atasun Optik on 06-01.2024, after only six months of use. It is incredibly surprising that I bought the glasses in the winter season and that there is such a deformation as a result of m...
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