I have registered five service requests for my Arçelik washing machine at the Denizli Arçelik service center with the following numbers: 468784832, 468784832, 468521107, 468106000, and 467809388. The technicians were unable to diagnose the issue correctly and have replaced different parts each time. The machine is still at the service center, and more new parts have been ordered for further replacement.
I have requested a replacement for the product, but the service center claims that all necessary parts will be replaced, making it as good as new, and therefore a replacement is not needed. I do not want to use a washing machine that has had almost all of its parts replaced and is essentially worn out. I am requesting a replacement with a new unit.
Five separate service records involving Arçelik washing machines were opened at the Denizli Arçelik service center with the following numbers: 468784832, 468784832, 468521107, 468106000, and 467809388... They kept switching out components since they couldn't figure out where the problem was. I submi...
We bought the Arçelik 6588 dishwasher five years ago from Selçuklu, Konya. From the day we purchased it, the machine has never washed properly. After every wash, glasses and plates come out slightly dirty and stained, and most of the time we have to wash them by hand again. During the warranty perio...
Dear Arçelik Customer Service, Since purchasing our washing machine, we have been faced with the same recurring issue every year, requiring the replacement of the same part. Despite repeated service requests and escalations to the relevant authorities within Arçelik, we have yet to receive a permane...
I bought a washing machine from the Arçelik brand. In less than a year, we had to request service on 2 or 3 occasions. Right now, the machine is not rinsing properly; it stops with water still inside. After we requested service, they immediately attributed the issue to a stuck button and attributed ...
This is absolutely not what I expected from Arçelik, a global brand that should prioritize customer satisfaction. I purchased my Arçelik washing machine just 7-8 months ago, and it broke down on October 3rd. I scheduled a service appointment, but the first technician caused further damage, including...
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