Five separate service records involving Arçelik washing machines were opened at the Denizli Arçelik service center with the following numbers: 468784832, 468784832, 468521107, 468106000, and 467809388... They kept switching out components since they couldn't figure out where the problem was. I submitted my replacement request to the service, and they are still working on fixing the product. I also requested new parts from Arçelik. According to what they said, they have already reported that the product will be completely replaced, making it like new and eliminating the need for replacement. Despite my repeated attempts to get in touch with Arçelik's customer service at https://www.arcelik.com.tr/yeni-talep and 0544 444 0888, I have yet to receive a satisfactory response regarding the replacement of my quickly degraded washing machine with a new one. Please purchase from Arçelik with the understanding that this may happen to you and that you may be left alone with the service staff in the event of an issue.
I have registered five service requests for my Arçelik washing machine at the Denizli Arçelik service center with the following numbers: 468784832, 468784832, 468521107, 468106000, and 467809388. The technicians were unable to diagnose the issue correctly and have replaced different parts each time....
Dear Arçelik Customer Service, Since purchasing our washing machine, we have been faced with the same recurring issue every year, requiring the replacement of the same part. Despite repeated service requests and escalations to the relevant authorities within Arçelik, we have yet to receive a permane...
The Arçelik authorized service center in Balıkesir Karesi scheduled an appointment for my washing machine repair five days later. On the scheduled day, although my wife was at home, the service team claimed they had come and that no one had opened the door. The next day, we scheduled another appoint...
My recent purchase of the Arçelik 9102 washing machine has turned into a cacophony of frustration and disappointment. The machine produces an excessive noise that has disrupted the tranquility of my home. After repeated service requests, the issue remains unresolved, and I'm left feeling utterly hel...
On June 14, 2025, I contacted Arçelik’s authorized service because the door of my washing machine wouldn’t open, the device kept turning itself on and off, and a loud buzzing sound had started. The technician said the door lock was faulty and replaced it, but nothing changed. I had to call the servi...
Comments