Arçelik Customer Service Stalling For Days

profile
June 25, 2024 11:42 pm
21

Five separate service records involving Arçelik washing machines were opened at the Denizli Arçelik service center with the following numbers: 468784832, 468784832, 468521107, 468106000, and 467809388... They kept switching out components since they couldn't figure out where the problem was. I submitted my replacement request to the service, and they are still working on fixing the product. I also requested new parts from Arçelik. According to what they said, they have already reported that the product will be completely replaced, making it like new and eliminating the need for replacement. Despite my repeated attempts to get in touch with Arçelik's customer service at https://www.arcelik.com.tr/yeni-talep and 0544 444 0888, I have yet to receive a satisfactory response regarding the replacement of my quickly degraded washing machine with a new one. Please purchase from Arçelik with the understanding that this may happen to you and that you may be left alone with the service staff in the event of an issue.

June 26, 2024 5:25 pm (17 hours after complaint)
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Beyza is completely dissatisfied with the result

Arçelik Unsatisfactory Service And Demand For Product Replacement

profile
May 14, 2024 11:26 pm
22

Warranty Repair Delay - Unresolved Washing Machine Issue

profile
İsmail
August 11, 2025 11:36 pm
25
1
Murat is completely dissatisfied with the result

Arçelik 9102 Washing Machine Annoying Noise Complaint

profile
May 02, 2024 8:04 pm
17
Arçelik 9102 Washing Machine Annoying Noise Complaint
Arçelik 9102 Washing Machine Annoying Noise Complaint
Arçelik 9102 Washing Machine Annoying Noise Complaint

Arçelik Washing Machine Door Not Opening and Still Unfixed

profile
July 09, 2025 8:12 pm
4
Report a Similar Issue