The waffle maker I bought from Arçelik last year has been problematic since the very first use. No matter how many times I adjusted the batter consistency, it always overflows from the edges and fills hard-to-reach areas. Even if I spend hours cleaning it, I can never get it completely clean, and the problem only gets worse with each use. I haven't used the product for six months because cleaning it has become a real hassle. I believe there is a serious design flaw with this product, and I want this issue resolved. I expect a product return, exchange, or a technical solution. I hope a reputable brand like Arçelik addresses this issue and does not leave its customers disappointed. I kindly ask that my complaint be taken seriously and a solution be provided as soon as possible.
I purchased a washing machine from Arçelik, but it doesn’t even remove basic water stains from clothing. The service team has visited my home 2–3 times, but all they’ve done is fiddle with the drain pipe without solving the actual problem. It was completely useless. After much frustration and argume...
This is absolutely not what I expected from Arçelik, a global brand that should prioritize customer satisfaction. I purchased my Arçelik washing machine just 7-8 months ago, and it broke down on October 3rd. I scheduled a service appointment, but the first technician caused further damage, including...
After a year of usage, my Arçelik dryer began to malfunction, failing to dry correctly before it had even completed its first year. What once took two hours now takes six. I've lost track of how many times I've contacted for service, and despite having the humidity sensor and card replaced three tim...
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