Arçelik K 8180 Toast Machine Plates Peeling and No Replacement Available
I purchased the Arçelik K 8180 toast machine with great confidence, but unfortunately, the coating on the plates started peeling off shortly after purchase. Due to health concerns, I had to stop using the machine. What’s even more disappointing is that, despite this model still being sold, replacement plates are not available. I chose the Arçelik brand for its durability and customer-focused service. However, encountering such an issue and failing to find a solution has been a significant disappointment. The product, which I bought with the expectation of long-term use, has caused both health and financial concerns. I kindly request urgent assistance regarding this matter. I would appreciate support in providing replacement parts or a product exchange.
Dear Customer, First of all, we thank you for your interest in our company. We have received your complaint and will contact you as soon as possible. We kindly request you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily through our channel. As the Arçelik family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Arçelik Customer Contact Center
