1

Arçelik Buharika 7800 Spare Part Stock Shortage

Çağıl
March 8, 2024 4:00 PM6

I sent my Arçelik Buharika 7800 device for service, only to discover that the hose was broken and no new parts were available. I used to prefer Arçelik since they always stood by their products. Now that my formerly trouble-free machine is worthless, I intend to file a consumer complaint across all platforms. They did not provide any alternate solutions. It's very frustrating that spare parts for a device that isn't particularly old are unavailable. My trust in the brand has been damaged. At the very least, they might have offered a significant discount on the new model.

March 8, 2024 5:10 PM (1 hour after complaint)

Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to contact us. As the Arçelik family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Arçelik Customer Communication Center

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