I purchased the Arçelik Imperium Barista coffee machine about three months ago, and since the day I bought it, I have been facing the same issue every time I use it: the machine does not dispense hot water and does not heat the water at all. Because of this problem, I called customer service, but I never received any response. I have the invoice and warranty certificate, and the product is still under warranty. I request a full refund to resolve the inconvenience I have experienced.
I purchased the Arçelik TKM 9961 S Telve coffee machine hoping for a smooth experience, but it has been a source of frustration from the very beginning. The machine just doesn’t brew coffee at all. I reached out to technical support, and they assured me that the device was functioning properly. Howe...
I purchased an Arçelik 6206G and since the first day of use I have been dissatisfied with its heating performance. The product does not heat as I would reasonably expect for this model and I have never obtained a satisfactory level of heating from it. I contacted Arçelik service about this problem, ...
I first experienced a water leakage problem with my Arçelik CM 6964 tea maker, so I took it to the Arçelik service center. However, after receiving the device back from service, the heating function stopped working, and this issue occurred today. I have been using the product for about one and a hal...
I purchased two water dispensers from Arçelik, but they weren't cooling properly. After an authorized technician inspected and confirmed the issue, we requested a refund. The head office approved the return, and the service team collected the units from our home, initiating the refund process. Howe...
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