Aras Kargo once again failed to deliver my package and then took it back for return! I called, and no one answered! I’ve filed complaints everywhere, what more do I need to do? I go to speak directly with the branch staff, and still, nothing changes. For heaven’s sake, tell me what I need to do, and I’ll do it. Unfortunately, some online shopping sites still work with your company. I am reaching out to each one, urging them to address the Aras issue and stop using your services. How can a company have no control over its branch employees in a single city? Despite countless complaints and direct discussions, does a branch's staff still refuse to do their job properly? Why?
I was expecting a delivery from Aras Kargo, but no one came or contacted me. The next day, I was informed that my package had to be picked up from the branch because I wasn’t at home, even though I had been home all day. Later, I received a call from the branch asking if I would pick up my package. ...
Today, I received a message stating, "Due to insufficient address information, you can pick up your package from the Aras Kargo Setbaşı branch." Based on this, I called the Setbaşı branch twice, but since the calls were redirected to the call center, I had to speak with them instead. The call center...
My package has been stuck at Aras Kargo for two days, and I can’t reach them in any way. The location is so remote that it’s not accessible by bus, and even taxi drivers don’t know where it is. When you call their phone number, it connects you to a call center that does not assist whatsoever. I can’...
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