I purchased a game from the App Store, but I was not satisfied with it and requested a refund. The refund was approved, but the money has not been returned to my account. On the invoice, it shows that I bought the game on September 28, and that the refund would be processed on September 29, but the payment still has not appeared in my account. I also have documentation proving my purchase.
I request that my refund be completed as soon as possible.
On September 17, 2024, I requested a refund for an App Store purchase, and it shows that the refund was processed. However, the money hasn’t been credited to my account. Since September 18, I’ve called customer service five times, but I can’t seem to get through. It feels like I’ve been blocked from...
On the 17th, I submitted a return request for my Apple product, and it was accepted, but I have to say, the whole process has been frustrating. It has been several days now, and I am still waiting for my refund to be processed. It feels like they're deliberately prolonging the process just to increa...
On June 28, 2025, at 10:30 PM, I immediately canceled my credit card due to an unauthorized transaction and called Apple Support at the same time. However, since they were closed at that hour, I couldn’t get any assistance. On June 29, 2025, at 8:00 AM, I contacted Apple customer service and request...
On October 24, I made a one-time purchase of ₺399 to remove ads in the game Ragdoll Hit, but despite completing the payment and having the purchase receipt, the ads continued to appear. I requested a refund from Apple so the app would function properly, but my request was denied twice. I also called...
I was attempting to begin the free trial of the Aloha app when I made the mistake of purchasing a subscription accidentally while I was downloading it from the App Store. I promptly submitted a request for a refund through support.apple.com, and although the request was granted, the amount that was ...
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