I've been using a MacBook Air M2 for the last 4 months. All of a sudden, these lines showed up on my screen and I had to go to the warranty service center. But surprisingly, they said it was because of a small damage on the case and blamed it on me. I've been really careful with my laptop, but they still wouldn't cover it under warranty. I've been taking good care of my MacBook Air M2 since I got it because I'm a loyal and responsible user. It's really frustrating to be blamed for the screen problem when I've been careful with it. Please show me that you care about your customers and want to earn my trust back. I assure you it wasn't me who did all those.
Dear Apple Support, I purchased my MacBook Air M2 approximately 2.5 years ago. On August 9, 2025, while using the device, the screen suddenly went black and has not turned on again. The device has never been exposed to any physical damage, scratches, or liquid contact. I brought it to the authorized...
My 2020 MacBook Air with the M1 chip stopped working just one month after the warranty expired, without any reason. There was no drop, impact, shaking, or liquid damage, and the laptop’s casing shows no signs of wear. I’ve used it very lightly, and yet it still broke. I simply closed the lid as usua...
I purchased an Apple MacBook Air M1. However, after properly shutting it down, it suddenly did not open. I took it to service, and they wanted a lot of money to replace the main board. But, ever since I bought it, I've treated it like a baby, protecting it from harm. There was no contact with liquid...
I'm writing to tell you about a problem with my 2019 MacBook Pro, which I bought with a warranty. Recently, right after the warranty ran out, the device suddenly turned off while I was watching a video, even though it had been working fine until then. I didn't do anything that could have caused the ...
I purchased an Apple M2 chip MacBook from the Tuna Elektronik store via Trendyol on December 11, 2023. Unfortunately, I noticed scratches caused by the screen touching the keyboard. Concerned about this issue, I took the computer to the Zorlu Centre Apple store. However, they informed me that the ex...
Comments