Today, I noticed that the rear camera and flash on my iPhone SE series phone weren't working. I then had a chat with Apple Support, and as a result, they told me that my phone had this hardware issue and that I needed to go to a service center. It's been just two years and one month since I bought the phone, and it directly developed such an issue. I was also experiencing reception problems before; I went to the service center, and they said there wasn't any problem. I let that slide, but it's not normal for a phone that hasn't been dropped, damaged, or misused in any way in two years to malfunction like this. I don't want to pay any fee for this, especially since these are very expensive amounts right now. I request that Apple Turkey absolutely support us on this issue, provide proper service, make an exchange, and take back their faulty, defective products from us. Because these things are not acceptable in other countries, and Apple immediately makes an exchange. I want the same practice to be implemented here as well.
I purchased an iPhone 13 from an Apple store approximately a year ago. Recently, the phone has been overheating and malfunctioning. Five days ago, the screen completely went black while I was on a call. When I took the phone to the Apple service center, they claimed that the phone had been dropped a...
Hello, this will be my third visit to the iPhone service center, as the replacement device they provided turned out to have the same issues as my previous one. The device freezes, the buttons don't respond, and despite having sufficient storage, I'm experiencing these problems. Why is there an insta...
purchased an iPhone 14 from the Teknosa store, but within just two months of buying it, I noticed a problem with the rear camera. When zooming in on any object, the camera failed to focus properly, resulting in blurry images. I took the phone to the store, and they sent it to the warranty service. H...
A year ago, I purchased an iPhone SE second generation phone from Vatan Bilgisayar. The phone broke as a result of hitting the ground about two months before the warranty expired, and there was a slight crack in the glass on the back of the phone, and since there was no iPhone service, I delivered i...
I have an iPhone 14, 128 GB, which I bought last month (in Türkiye), obviously having problems with my phone. My screen is constantly freezing, Face ID doesn't detect my face and doesn't fix it until I turn it off and on. I can't access any application during this process. I wanted to get support fr...
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