Apple iPhone 15 Pro Max Constant Restart Issue

January 16, 2024 4:28 PM88

I recently purchased an Apple iPhone 15 Pro Max from the U.S. and registered it in Turkey. After just one month, the phone started incessantly restarting itself. It shuts down and reboots every minute, rendering it completely unusable. Upon scheduling an appointment with the technical service, I was informed that, due to its U.S. origin, servicing the device in Turkey was impossible. When I inquired about the next steps, I was told, "You need to take it back to the U.S." This is beyond comprehension. We trust the Apple brand when purchasing phones. It's absurd for a product sold in Turkey to require technical service in the United States. The phone has a mainboard issue, not user-induced, and now I'm expected to spend money on a trip to the U.S. for technical services, including visa, accommodation, and more. This situation is outrageous, and it seems even Apple's technical services won't send the product to the U.S. We're being made a mockery of.

Comments

Similar Complaints

Apple Sent Unregistered iPhone 11

September 17, 2023 1:16 PM20

I still can't believe what I went through with Apple in Turkey. With only 10 days left on my warranty, my iPhone 11 deve...

Apple Sent Unregistered iPhone 11

My Apple iPhone 14 Pro Max Began Acting Strangely

September 26, 2023 10:30 AM34

On August 22, 2023, I purchased an Apple iPhone 14 Pro Max 128 GB from Teknosa. It began acting strangely after about 27...

Apple Refuses to Help with International Purchase

December 24, 2023 12:22 AM37

this February I bought iphone 14 promax from Los Angeles. I'm living in Turkey. Since 10 months I'm using this mobile ph...

1

I Can't Get Technical Support From Apple for My iPhone 15 Pro Max

August 2, 2025 11:25 AM32

The volume up button on my iPhone 15 Pro Max, which I purchased from the Apple Store in Orlando, Florida, USA, in August...

1

Apple iPhone 15 Pro Freezing Issues

April 4, 2024 9:55 PM106

I use the iPhone 15 Pro. I began utilizing the device in December. I've experienced freezing issues on multiple occasion...