I recently purchased an Apple iPhone 15 Pro Max from the U.S. and registered it in Turkey. After just one month, the phone started incessantly restarting itself. It shuts down and reboots every minute, rendering it completely unusable. Upon scheduling an appointment with the technical service, I was informed that, due to its U.S. origin, servicing the device in Turkey was impossible. When I inquired about the next steps, I was told, "You need to take it back to the U.S." This is beyond comprehension. We trust the Apple brand when purchasing phones. It's absurd for a product sold in Turkey to require technical service in the United States. The phone has a mainboard issue, not user-induced, and now I'm expected to spend money on a trip to the U.S. for technical services, including visa, accommodation, and more. This situation is outrageous, and it seems even Apple's technical services won't send the product to the U.S. We're being made a mockery of.
We bought iPhone 14 Pro from America. We came to Turkey. We set up the phone etc. I didn't detect a problem at first, but now I noticed that there are big problems with the camera. Especially during 3x zoom, it gets extremely blurry, you can hear the sound of the lens trying to focus very comfortabl...
I still can't believe what I went through with Apple in Turkey. With only 10 days left on my warranty, my iPhone 11 developed a service issue out of nowhere. I took it to Markantalya Troya, and they sent it to the service center, where I had to wait for 20 days. Finally, they sent a completely new r...
I recently bought two iPhone 14 Pro Max devices from the US. When I looked into the warranty support, I discovered that it only provides one year of limited support. I never imagined that a world-renowned brand like Apple would have problems with after-sales warranty support. I spoke with a customer...
On August 22, 2023, I purchased an Apple iPhone 14 Pro Max 128 GB from Teknosa. It began acting strangely after about 27 days, turning on and off on its own and losing network connectivity. I took it to an authorized Apple service center, where the problems were documented. I gave Teknosa the report...
this February I bought iphone 14 promax from Los Angeles. I'm living in Turkey. Since 10 months I'm using this mobile phone, but last week my phone is damaged. Suddenly it shut down and not open. I went to Apple store and they told me that they can not help because I bought it from Usa. I do not und...
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