On 11/20/2022, I made a purchase from Vatan Computer Company for an iPhone 11, with a capacity of 64 GB. Six days later, however, I took my phone to the Zentech company in Gaziantep, where a thorough check was performed because the sound was being transmitted intermittently and distortedly. It was reported that an update was required and that it had been updated, but the issue persisted, so on December 13, 2022, it was sent to the hub in Istanbul. In this case, they followed the same procedure and returned my product to me on 21/12/2022, but the issue persists and a camera malfunction was discovered. Apple told me there was a problem with the product and that I could return it to their Gaziantep office, where the Zentech company is located, along with the required paperwork, in exchange for a brand new one. There, he told me he hadn't sent everything back to the guarantee because he hadn't provided the proper paperwork. And I'm hoping to replace it soon. If the phone fails to function properly within 6 months, the company is obligated to replace it, as far as I am aware. However, they did not provide me with an updated version of the product and instead treated me like a puppet. Please replace it and apologize.
Around a year ago, I bought two 64GB iPhone 11 phones from Vatan Bilgisayar, one for my daughter and one for myself. I initially missed it, but subsequently recognized there was a problem with my phone, which I took to an authorized service center when it was four months old. The issue is as follows...
My iPhone 11's coverage has been giving me a lot of trouble as of late. The noise is really low, and it sounds like something is breaking. The guarantee on this product is good for 5 months. I took it to the Apple shop in Gaziantep's Zentech Mall, and they sent it to the service center. After a week...
I recently encountered an issue with my iPhone 11 where the front speaker was producing low sound quality. I took it to the store where I had purchased it and after conducting a thorough inspection for any scratches, dents, or marks, the staff confirmed that the problem was with the phone itself. Th...
On 05.05.2023, I bought an iPhone 13 brand and model phone for 27.999 TL from the Media Markt store in Van Mall. From the first day I started using it, my voice was transmitted to the other party with very poor quality, noise and wavy during phone calls. Since the sim card I use is quite old, I thou...
I ordered an iPhone 11 64 GB on March 27, 2023, using order number 20235138836 at https://www.turkcell.com.tr/pasaj. The item was given to me on March 31 in the afternoon. When I took the phone out of the box and checked it, I saw that it was broken. I called Turkcell Pasaj's customer service to ask...
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