Around a year ago, I bought two 64GB iPhone 11 phones from Vatan Bilgisayar, one for my daughter and one for myself. I initially missed it, but subsequently recognized there was a problem with my phone, which I took to an authorized service center when it was four months old. The issue is as follows: During WhatsApp video group chats, my voice fades to the opposite side. When someone else in the group talks and I respond, my voice cuts off and does not reach the opposite side. When the speaker ends and there is silence, my voice is heard on the other end. I also bought the same model phone for my daughter. When I place my SIM card into the other iPhone 11 64GB phone I purchased, I have no problems with WhatsApp or Face ID video calls. I found the issue was only with my phone. I explained the scenario to the service agent in detail, noting that my voice is low on WhatsApp and from the external speaker, which can be difficult to comprehend. My phone remained in service for two weeks, but they insisted there was no problem. I got my phone back, but the troubles persisted. I insisted on a thorough inquiry and stated that the problem had occurred, so I submitted it to the service again. Upon examination, they declared there was no problem. Instead of being dragged through services for the fourth time, I opted to give up my iPhone. I said, "Enough," since there was a problem. I didn't want them to replace my phone; instead, I wanted them to utilize and test it as I specified to remedy the problem, but this did not happen.
On 05.05.2023, I bought an iPhone 13 brand and model phone for 27.999 TL from the Media Markt store in Van Mall. From the first day I started using it, my voice was transmitted to the other party with very poor quality, noise and wavy during phone calls. Since the sim card I use is quite old, I thou...
I purchased my iPhone 11 64 GB on May 22, 2022. While I initially used it without any issues, recently, I've been experiencing problems with the speaker making a buzzing sound, which seems to be a chronic issue. I've also encountered occasional screen freezes and low call volume, making conversation...
On October 20, 2023, I made the purchase from Vatan Bilgisayar of a white iPhone 12 with 128 GB of storage space. Since October 23 I've been having issues with my phone battery. It will be fully charged at 8 in the morning, but by early afternoon it will only have 1-2% of its charge left. I called t...
I requested the replacement of the Apple iPhone 11, which was purchased in May 2021, and then replaced with a new one under warranty due to the stain and battery problem in the camera. I specifically requested that the phone I sent to the service not be opened and that the device, if possible, be re...
I ordered an iPhone 11 64 GB on March 27, 2023, using order number 20235138836 at https://www.turkcell.com.tr/pasaj. The item was given to me on March 31 in the afternoon. When I took the phone out of the box and checked it, I saw that it was broken. I called Turkcell Pasaj's customer service to ask...
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