I purchased my Apple Watch SE from a Vodafone store, and within 1 to 2 months, I noticed deformations on the back of the watch. I have never exposed it to water and even take it off when washing my hands. I took it to Marmara Park Troya, and they told me that Apple does not offer any support for physical deformations and simply sent me back, saying I should continue using it like that. I kept using it because I paid a lot for it, but the appearance has become increasingly bothersome. When I contacted Apple Support, their response was, "We can only assist with software issues." So neither Troy nor Apple Support takes responsibility for their product. If I had bought a cheap ₺2000 to ₺3000 watch, I wouldn’t have cared about these deformations, but this situation is beyond frustrating. I have realized that Apple does not stand behind its own products. Never again…
On November 24, 2023, I purchased an Apple Micro Woven Case for #1,999 TL from the Marmara Park Troy store. However, within two weeks, the covering around the charging port started to peel off. I initially contacted the Apple Support team, and they instructed me to take the product to the Troy store...
I bought a Series 3 Apple Watch in April 2022, but the Apple logo has been stuck on the screen for the past week. For tech support, the Apple support team told me to go to the Gürgencler Marina service center in Mersin. When I went to the service center, they wouldn't even turn the watch on. I told ...
A year ago, I purchased an iPhone SE second generation phone from Vatan Bilgisayar. The phone broke as a result of hitting the ground about two months before the warranty expired, and there was a slight crack in the glass on the back of the phone, and since there was no iPhone service, I delivered i...
I must admit, my experience with the Apple Watch SE 2020 has been a real disappointment. Despite having a water-resistance rating of up to 50 meters, this watch failed miserably when it came into contact with water at only a 1-meter depth. To make matters worse, Apple appears to be avoiding any resp...
Today, I noticed that the rear camera and flash on my iPhone SE series phone weren't working. I then had a chat with Apple Support, and as a result, they told me that my phone had this hardware issue and that I needed to go to a service center. It's been just two years and one month since I bought t...
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