I just got an Apple MagSafe Wallet, and after only one day of using it, I saw that the color was already starting to warp. Considering the steep prices of Apple products in Türkiye, I was really hoping for a higher quality experience. I contacted Apple Türkiye for support, but they were completely unhelpful and didn’t provide any solutions to my issue. It's annoying to face this issue after shelling out extra cash for a product that ought to be top-notch. I wish Apple would take a step back and rethink their approach to customer service and product quality, particularly in markets where its products are priced so high.
About 10 months ago, I purchased an Apple MagSafe wallet from Vatan Bilgisayar in Alanya, Antalya. For the past 2–3 months, the product has become completely unusable because the plastic edges started melting due to heat, becoming sticky and gummy in my hands. Last week, I returned the item to Vata...
On November 24, 2023, I purchased an Apple Micro Woven Case for #1,999 TL from the Marmara Park Troy store. However, within two weeks, the covering around the charging port started to peel off. I initially contacted the Apple Support team, and they instructed me to take the product to the Troy store...
The Apple MagSafe wallet I purchased in October 2024 started peeling at the corner after just six months of use. When I contacted Apple Support, they told me the issue was due to usage and therefore not covered under warranty for repair or replacement. They also emphasized that the product had under...
I recently bought two iPhone 14 Pro Max devices from the US. When I looked into the warranty support, I discovered that it only provides one year of limited support. I never imagined that a world-renowned brand like Apple would have problems with after-sales warranty support. I spoke with a customer...
I bought a Series 3 Apple Watch in April 2022, but the Apple logo has been stuck on the screen for the past week. For tech support, the Apple support team told me to go to the Gürgencler Marina service center in Mersin. When I went to the service center, they wouldn't even turn the watch on. I told ...
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