The Apple MagSafe wallet I purchased in October 2024 started peeling at the corner after just six months of use. When I contacted Apple Support, they told me the issue was due to usage and therefore not covered under warranty for repair or replacement. They also emphasized that the product had undergone numerous tests during the engineering phase before being released for sale. However, if it wears out this quickly in just six months, then there’s clearly a flaw in the engineering process. You can’t simply blame the customer by calling it “wear and tear” after paying a premium for a wallet. I am requesting a repair or replacement under warranty. It seems I’ll have to think twice before buying another Apple product, because clearly, Apple doesn’t stand behind its own product.
I just got an Apple MagSafe Wallet, and after only one day of using it, I saw that the color was already starting to warp. Considering the steep prices of Apple products in Türkiye, I was really hoping for a higher quality experience. I contacted Apple Türkiye for support, but they were completely u...
Hello, I bought an Apple wallet in January, and it has been falling off the back of my phone for the past month. When I contacted Apple customer service, they advised me to take it in for warranty evaluation. As a result, I took it to the authorized Troy dealer listed in the attached information. Af...
I've only had the Apple Watch 7 for 10 months, and it's already starting to peel. If you ask me why I chose this product, I will tell you that the seller claimed it had the strongest casing. When I contacted the authorized service, however, they informed me that such issues are not covered by the wa...
About 10 months ago, I purchased an Apple MagSafe wallet from Vatan Bilgisayar in Alanya, Antalya. For the past 2–3 months, the product has become completely unusable because the plastic edges started melting due to heat, becoming sticky and gummy in my hands. Last week, I returned the item to Vata...
On November 24, 2023, I purchased an Apple Micro Woven Case for #1,999 TL from the Marmara Park Troy store. However, within two weeks, the covering around the charging port started to peel off. I initially contacted the Apple Support team, and they instructed me to take the product to the Troy store...
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