I bought a Series 3 Apple Watch in April 2022, but the Apple logo has been stuck on the screen for the past week. For tech support, the Apple support team told me to go to the Gürgencler Marina service center in Mersin. When I went to the service center, they wouldn't even turn the watch on. I told him that the problem was that the watch wouldn't turn on. They told me that if I pay 5000 TL, they can send it to be fixed, but if I don't, I can't get technical help. It turns out that you can't fix a broken watch; once it's broken, it's trash. So, Apple says that the watch is useless after only 3 years. I've never seen a company with such bad customer service.
Oxidation has started to appear on the bottom of my Apple Watch Series 6 GPS, a product I purchased on 01.06.2021. I scheduled an appointment with Apple at Zorlu Center, where they informed me that this oxidation was considered a user error and I would be charged 5,000 TL for a replacement. Essentia...
I discovered that my Apple Watch 7 Series couldn't perform ECG readings, so I reached out to Apple support. On May 29, 2023, I left it at Zentech Bursa and was informed that I could collect it in 2 days. I received it before it was sent to Apple's repair center with service code SRV228490 from Zente...
In June 2022, I bought an iPhone Watch 3, but after only a week, the strap started to turn green and there were bumps on the bottom of the watch. Even though I've tried many times, I haven't been able to make an appointment for a repair because other Turkish customers are having the same problems. A...
I have an Apple Watch Series 7, and I've had it repaired six times by Gürgençler service in Konya because of the same problem. The product has been replaced with a new one five times, but the same problem keeps happening. I sent a message to Apple customer service pointing out the ongoing issue with...
I sent my Apple Watch 7 45 mm watch, which I have been using for about 3 months, to Apple KVK Besiktas technical service (via Vatanbilgisayar) because it did not charge and did not turn on. In the first report, it was reported that the watch was not turned on and not charged, and it was reported to ...
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