Apple iPhone 14 Pro Max Speaker Holes Misaligned, No Support in Turkey

March 8, 2023 6:41 PM40

Hi there, I'm a user of the iPhone 14 Pro Max (A2651) and I have a complaint. The speaker holes on the part of the phone that goes to your ear appear to have sunk down inside the phone. When you look directly at the holes, you can see that they have somehow shifted downwards. I just noticed this issue, as I hadn't looked carefully at that part before. You can only notice the change in the hole position and a gap between them when you look closely with a flash. My complaint and request are that, since the model A2651 is not supported in Turkey, you cannot get support for even the simplest tasks under warranty or outside of it. This is absurd. If you don't provide support in Turkey, at least provide logistics support for customers to send their phones to the US for repairs. It is a flaw for a global giant like Apple not to provide even this level of support in 2023. You can't get support for the latest model phones just because you use them in a country outside the US. My request is for this issue to be resolved, to provide warranty and technical support in Turkey and other countries. If that is not possible, then logistics support to the US and ultimately customer satisfaction should be provided. In my case, I shouldn't have to make a trip to the US for a problem that could be solved in about half an hour.

Comments

March 24, 2023 3:41 PM

I agree with you, ı wrote that the global warranty is something wrong and it victimized me, he says there is a 1-year warranty on the phone, but the service device does not even do it for a fee. I support you

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