this February I bought iphone 14 promax from Los Angeles. I'm living in Turkey. Since 10 months I'm using this mobile phone, but last week my phone is damaged. Suddenly it shut down and not open. I went to Apple store and they told me that they can not help because I bought it from Usa. I do not understand why they can not help?? I bought from Apple store in USA, so now I go to Apple store. They need to help but they are not looking. From last 10days I have no phone and I'm in hard position. Can you help me what can I do? Model number A2651
I recently purchased an Apple iPhone 15 Pro Max from the U.S. and registered it in Turkey. After just one month, the phone started incessantly restarting itself. It shuts down and reboots every minute, rendering it completely unusable. Upon scheduling an appointment with the technical service, I was...
On August 22, 2023, I purchased an Apple iPhone 14 Pro Max 128 GB from Teknosa. It began acting strangely after about 27 days, turning on and off on its own and losing network connectivity. I took it to an authorized Apple service center, where the problems were documented. I gave Teknosa the report...
We bought iPhone 14 Pro from America. We came to Turkey. We set up the phone etc. I didn't detect a problem at first, but now I noticed that there are big problems with the camera. Especially during 3x zoom, it gets extremely blurry, you can hear the sound of the lens trying to focus very comfortabl...
The volume up button on my iPhone 15 Pro Max, which I purchased from the Apple Store in Orlando, Florida, USA, in August 2024, is not working. The warranty is valid until August 10, 2025, but I cannot get technical support in Türkiye. I was in the US two weeks ago and took my phone in. They told me ...
On 11/11/2023, I purchased an iPhone 14 from a reputable online store. The cargo arrived on November 14, 2023. There was no damage to the box during shipping. I received the shipment. I started by opening the box. The back had scratches, which were clearly a manufacturer issue. I contacted Apple's C...
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