I purchased AirPods 3 Pro on 14.10.2025, and they stopped working on the 20th day. Since the issue wasn’t resolved, I went to the authorised service. They confirmed the case was faulty and said they would request a new one, but they refused to include the left earbud, even though it was also defective. I opened a case on 11.11.2025 and expected a quick replacement, but every few days I had to call support with no progress. Later, they said they couldn’t repair it, couldn’t get parts, and couldn’t process the replacement. Yesterday, they told me to contact Apple Support again. At this point, I plan to take legal action to claim my rights.
I bought Apple Airpods pro2 on 27.09.2023, I just opened the box, it is brand new. While the warranty period should have started on 26.09.2023, the warranty period started on 22.02.2023. When I called Apple customer service, only a request was made and it was rejected, even though I had the invoice ...
The right earbud of my AirPods Pro 2 with serial number JQYQ763H5P has not been working at all for about two months. I received the product as a gift on July 30, 2023, and the warranty expired 60 days ago. However, during that period, I was out of town due to family reasons and could not use it. Whe...
On January 26, 2023, I encountered an issue with the right side of my 2nd Generation AirPods Pro not charging and dying immediately. This problem started about three months ago, but due to my busy work schedule, I couldn’t take it to the service center sooner. A week ago, I finally submitted the dev...
I'm using AirPods Pro 2, which I purchased on 25.04.2024, and it hasn't even been a year yet. The left earbud produces robotic and mechanical sounds during long conversations. Additionally, when watching videos, the audio and video stop by themselves after a while. Siri notifications are also at a v...
I purchased Apple AirPods in July 2024, and within a few months, I began experiencing issues. In October 2024, I contacted Apple Support, and they created a case ID and sent me details about the nearest service center via email. Unfortunately, due to personal family issues, I couldn’t address the pr...
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