I bought Apple Airpods pro2 on 27.09.2023, I just opened the box, it is brand new. While the warranty period should have started on 26.09.2023, the warranty period started on 22.02.2023. When I called Apple customer service, only a request was made and it was rejected, even though I had the invoice from where I bought it. However, when I called again, I was told to contact the store and when I went to the store, I was told that we were not authorized and I was dismissed. I request that the product be replaced or its date updated.
I purchased AirPods 3 Pro on 14.10.2025, and they stopped working on the 20th day. Since the issue wasn’t resolved, I went to the authorised service. They confirmed the case was faulty and said they would request a new one, but they refused to include the left earbud, even though it was also defecti...
On January 26, 2023, I encountered an issue with the right side of my 2nd Generation AirPods Pro not charging and dying immediately. This problem started about three months ago, but due to my busy work schedule, I couldn’t take it to the service center sooner. A week ago, I finally submitted the dev...
The right earbud of my AirPods Pro 2 with serial number JQYQ763H5P has not been working at all for about two months. I received the product as a gift on July 30, 2023, and the warranty expired 60 days ago. However, during that period, I was out of town due to family reasons and could not use it. Whe...
Assalamu Alaikum and have a nice day! I bought the AirPods Pro 2nd Generation headphones on April 21, 2023, about 9:35 p.m. I didn't know much about the product, but I believed it had the same feel as prior Apple products. I went to the Troy Company in Eskisehir's MediaMarkt Mall and described what ...
On December 23, 2024, around noon, I contacted Apple customer service to request assistance with changing my iCloud account. The representative who answered logged me out of my account without informing me that the photos, notes, and documents on my old account would remain there and be deleted from...
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