Last Fiefdom In-Game Purchases Are Missing From My Account

I am experiencing a serious problem with purchases I made through the Apple App Store in the Last Fiefdom game. Even though I purchased in-game items, some of the items were never added to my account, while others disappeared shortly after being delivered. I spent a total of $156 on these purchases, but there are significant discrepancies between what I paid for and the items I actually received.

I made my first purchase on April 12, 2026, and my most recent purchase on April 22, 2026. My in-game username is Nurihan89, and my player ID is 5570***40. I am providing these details specifically to help ensure that there is no confusion when reviewing my account and transactions.

I have not yet contacted either the in-game support team or Apple Support. At this stage, I request a detailed investigation of the items I paid for and the items I actually received, with any missing or disappeared items added back to my account or, if necessary, the relevant payments refunded. I kindly ask that I receive a prompt response regarding this issue.