On July 27, 2025, I made a purchase from the Apple Store online and selected the three-installment option, but the payment was charged in a single transaction. I called customer service, but they were no help. I still don’t understand why my order wasn’t processed in installments despite choosing that option. I specifically used my Bonus card because I’ve successfully made installment payments with it before. The store told me to contact the bank, and the bank told me to contact the store. Despite calling multiple times, no solution was offered. I received no support whatsoever to help resolve the issue as a customer.
On September 20, 2025, I placed an order through the H&M mobile app (Order No: 70879027591) and selected the installment payment option. However, when I checked my bank statement, I noticed that the payment had been processed as a single charge instead of installments. I contacted both my bank and ...
On September 17, 2024, I requested a refund for an App Store purchase, and it shows that the refund was processed. However, the money hasn’t been credited to my account. Since September 18, I’ve called customer service five times, but I can’t seem to get through. It feels like I’ve been blocked from...
On September 27, 2025, and September 30, 2025, I placed two separate orders through the Apple Online Store for a 70W USB adapter. My order numbers are w1340542444 and w1574757185. Both orders were canceled without any notification, and I only discovered this when I checked my account. When I contact...
On July 31, I tried to make a hotel reservation through Hotels.com and paid using my credit card. The site clearly stated that I could pay in 3 installments, but instead, the entire amount was charged in a single payment. When I realized what happened, I immediately canceled the reservation, expect...
On January 26th, I visited the İzmir İstinyePark branch to purchase an iPhone 15 Pro and inquired about installment options for commercial cards, but unfortunately, I was informed that it wasn't possible. Consequently, I made a single payment with my credit card. However, shortly after the purchase,...
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