On January 26th, I visited the İzmir İstinyePark branch to purchase an iPhone 15 Pro and inquired about installment options for commercial cards, but unfortunately, I was informed that it wasn't possible. Consequently, I made a single payment with my credit card. However, shortly after the purchase, I called customer service and learned that installment options were available for commercial cards. Feeling misled, I felt aggrieved. Two days later, when I sent a friend to confirm the situation at the store, the employees once again stated that installment options were not available for commercial cards. Due to this inconsistent information, I unnecessarily made a single payment.
I bought two iPhone 15 Pro Max phones from the official Apple store, apple.com.tr, on October 12, 2023. It's been almost a month since I placed my order, but the products still haven't been shipped. Apple's customer service has been completely useless, not giving any information at all. The products...
I have been a customer who purchases the new iPhone model launched every year. Most recently, I visited the Apple Zorlu Center store yesterday regarding my 15 Pro Max, which had a broken back cover and a screen with display issues. They stated that they would replace the back cover for a fee, while ...
Apple order cancellation 30 November I ordered Apple 15 Pro. However, I learned 3 days later that Apple canceled my order without even notifying me, due to the December 1 price increase. In my meetings with the institution, they did not help in any way, they just claim that the money did not transfe...
The iPhone 15 I bought turned out to be faulty. I contacted Apple support multiple times, but they couldn't find any problem. They directed me to a service center. I went to Troy service in Mavibahçe three times, each time a different issue came up, and I couldn't manage to hand it over. I called cu...
We purchased a brand-new iPhone 14 Pro from Apple's Bağdat Avenue store on February 16, 2023. Everything seemed fine until about a month ago when we woke up one morning to find that our phone wouldn't charge. We initially took it to the Mall Of Istanbul Gürgençler Apple service center, where they to...
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