Hello, I purchased an original silicone case from the Apple Store for my iPhone 14 Pro Max. After about 4 months, the case began to peel and show color distortions. I showed the pictures to a technician, who concluded that it was due to user error. This isn't a user error, and this isn't my first phone case, but their response, based solely on images without proper examination, was quite strange. I'll spend the extra 100 tl on a case from now on and never use the original one again. I'm sharing my complaint in the hope that it will provide you with some insight into my experience. It's infuriating when a trusted brand, such as Apple, fails to stand behind its product, especially when the problem is clearly a product defect rather than a user error.
I purchased an Apple 14 Pro phone case, and within a month, it started peeling at the edges. Hoping for a quality product, I spent around ₺2,000. Disappointed, I sent it for inspection before a month had passed. Unfortunately, I received a negative response, citing user error as the reason. Not only...
My 7-month-old iPhone 14 Pro is having a frustrating issue with the edges peeling off. This occurs on its own, but Apple's authorized service refuses to acknowledge it and blames it on the case, claiming that the case caused the damage. It's absurd to believe that a case could cause the phone's edge...
My iPhone 14 Pro black color mobile phone, which I received and started using on 18.01.2023, has 5 different paint faults (whatever it is called) on the sides and back of the screen, which I noticed about 4-5 days ago. As soon as I noticed this situation, I made an appointment at the Apple Store Bağ...
I bought an Apple double iPhone 14 Pro silicone case for 1079 TL and then an Apple wallet. Both of them discolored in a short time and the leather wallet started to peel off as if sunbathing in the sun, very delicate items from the sides. I applied to Apple Marmara Park tory service about this, they...
Since purchasing my iPhone 14 Pro Max from Apple, I've experienced constant freezing, camera malfunctions, and unexplained discoloration on the device's body without any physical impact. I sent the product for servicing, but they refused to cover it under warranty. The week I bought it, I contacted...
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