I Cannot Access My Amazon UK Account Because My Phone Number Changed

56

I have an Amazon UK account registered with the email address smitjames****@gmail.com. Some time ago, I changed my phone number but forgot to update it on my Amazon account, and I no longer have access to the old phone. Since then, I have been unable to log in or verify my account because Amazon is still sending verification codes to the old number. My new phone number is 77776537**, and I would like my account to be verified using this number so that I can regain access. I have tried multiple times to resolve this through Amazon’s own channels but have not been successful so far. I kindly request that you contact me directly on my new phone number, 77776537**, to verify my identity and then update the phone number on my Amazon UK account accordingly, so that I can securely access and use my account again.

Comments

Similar Complaints

Amazon Support Not Working for Locked Account Recovery

327

I am writing about a serious problem I am experiencing with my Amazon.com account, which was blocked today because I ans...

Amazon Account Hacking Attempt — Cannot Reach Customer Support

346

I am experiencing serious security concerns regarding my Amazon account. I received a verification message in a foreign ...

No Amazon Customer Service Live Agent

212

I have been trying to reach Amazon customer service by phone today in order to speak with a live person, but despite cal...

Amazon Login Issues - I Changed My Password And Still Won't Log Me In

251

I have been unable to sign into my Amazon shopping account since today, when I tried to log in to place an order. When I...