I bought things on Amazon, but when they delivered, it was a totally different package than what I ordered. Right away, I called Amazon's customer service in the hopes of getting a quick answer. But, even though they wrote back, nothing has been done to fix the problem. I even have the bill for the wrong item that was sent, but Amazon doesn't want to do anything to fix the problem. I thought a company this size would have much better customer service. It's annoying that I paid for things I never got, and I feel let down by their lack of help. That being said, I hope Amazon steps in and fixes this right away.
I recently bought something from Amazon, and to my surprise, they sent me the wrong bill. Even though I tried to get it fixed, the customer service reps kept brushing me off and saying that the invoice couldn't be changed. This isn't just a problem for me; my brother has also had the same thing happ...
I got the wrong size of a product I ordered from Amazon. I started the process for returning the item and sent it back, but the refund hasn't been made yet. The package was sent to me instead of being marked as a return, according to the tracking information. I couldn't find anyone to talk to becaus...
I ordered a product from Amazon, but they sent me a different color that wasn't even listed in the ad. When I got in touch with customer service, they instructed me to send the item back to them. After it arrives at their warehouse, they'll give it a thorough inspection. If everything checks out, th...
I cannot reach Amazon in any way. They charged me an extra shipping fee for fast delivery, but my order was never delivered, leaving me stranded and disappointed. Despite several attempts to contact both Amazon and the courier company, I received no solution or proper response. I even tried tracking...
I placed an order on Amazon, anticipating same-day delivery, and as a Prime member, I expected the service to meet that expectation. Unfortunately, the item did not arrive as scheduled. I was assured it would absolutely arrive the following day. I constantly monitored the tracking page, which indica...
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